Edgerton Temporarily Suspends Utility Shut-offs

Kara Banks City News

UPDATE: Beginning with the utility bills due April 15, the City will not assess the 10% penalty fee for late payments. This is in effect until the State of Emergency issued by Governor Kelly ends or is rescinded.

The City of Edgerton is temporarily suspending utility shut-offs.

On March 17, 2020, Governor Laura Kelly ordered that all utility providers across the state temporarily suspend the practice of disconnecting utility service for non-payment.  The directive covers all electrical, natural gas, water, telecommunications and internet providers.  Executive Order 20-05 will remain in effect until May 1, 2020, or the order is rescinded or until the statewide emergency expires, whichever happens first.

We urge all of our customers to continue to pay their bill on-time and to call City Hall if you cannot pay your bill due to hardship from the COVID-19 (Coronavirus) outbreak. The health and safety of Edgerton residents is our top priority.

The City offers several options for customers to pay their bill from the comfort of their home:

  • Visit edgertonks.org and click the Pay My Bill icon on the far left-hand side of the screen
  • Download the Payment Service Network app from Apple App Store or Google Play.
  • Call 877-885-7968 24/7 365 to pay immediately, schedule a payment or set up Auto-Pay.
  • Call City Hall at 913-893-6231 during normal business hours to pay your bill.

To talk with a customer service representative, call 913.893.6231 between the hours of 8:00 am and 4:30 pm, Monday through Friday.

For up-to-date information about COVID-19, go to the following websites: 

Centers for Disease Control and Prevention:  https://www.cdc.gov/

Kansas Department of Health and Environment: http://www.kdheks.gov/

Johnson County Department of Health and Environment: https://www.jocogov.org/coronavirus-covid-19-update