A utility worker uses a backhoe to repair a broken water line

The Utilities department manages the utilities provided by the City of Edgerton to residents and businesses, and their associated infrastructure. The City of Edgerton provides sewer services and water services to its residents and businesses. Edgerton's sewer treatment is provided by the City-owned Big Bull Creek Wastewater Treatment Plant, which has a maximum capacity of close to 500,000 gallons of wastewater per day.

New Accounts

If you would like to set up your utility account through the City of Edgerton, please fill out the appropriate form below. You will need to provide proof of identification in person at City Hall.

Residential Service Contract

Non-Residential Service Contract

The City of Edgerton provides water, sewer, and contracts with Gardner Disposal for trash service for residents.

Utility bill payments are due on the 15th of every month by 4:30 p.m. Payments can be made online, by phone or in-person during normal business hours.


The City of Edgerton sets water rates to encourage water conservation. Every customer pays a monthly service charge based on meter size and location of service to connect to the City's water system. The water volume rate is the charge per 1,000 gallons for usage of water, with consumption rounded up to the next one hundred gallons. Tiers 1-2,000 gallons


The City of Edgerton sets a monthly service fee for connection to the City's sewer system. Each customer also pays a sewer volume rate, which is the charge per 1,000 gallons for sewer usage.  Rates are based on a three month average from December-February.  Each customer's winter average is recalculated annually in March.

    Paying Your Bill

    Online: Click Here

    Phone: 877-885-7968

    After Hours Drop Box: Located outside Edgerton City Hall at 404 E. Nelson Street (checks only, no cash)

    In-Person: Payments may be made at City Hall Monday-Friday from 8:00 a.m. - 4:30 p.m.

    Customers needing assistance with online payments should call Payment Service Network at 866-917-7368

    All payments not received before 4:30 p.m. on the 15th of every month are subject to a penalty charge of 10% of the unpaid balance.

    To avoid water service disconnection, payment is required by 4:30 p.m. on the 25th of the month. A reconnection fee of $25 (during normal business hours) or $100 (after hours) will also be added.

    Moving or Discontinuing Service

    Customers wishing to discontinue services due to moving or otherwise will need to fill out a Termination Request Form and return it to City Hall with provide forwarding information. Any service not terminated will continue to be subject to billing.

    Consumer Confidence Reports

    Every Spring, the City of Edgerton undergoes a study of its water quality from the previous calendar year. The results are then released to the public in the form of a Consumer Confidence Report (CCR). Edgerton takes pride in the quality of water we provide to our residents and citizens. The last five years of Consumer Confidence Reports can be found below:

    Consumer Confidence Report 2023

    Consumer Confidence Report 2022

    Consumer Confidence Report 2021

    Consumer Confidence Report 2020

    Consumer Confidence Report 2019