Utilities

A utility worker uses a backhoe to repair a broken water line

    The Utilities department manages the utilities provided by the City of Edgerton to residents and businesses, and their associated infrastructure. The City of Edgerton provides sewer services and water services to its residents and businesses. Edgerton's sewer treatment is provided by the City-owned Big Bull Creek Wastewater Treatment Plant, which has a maximum capacity of close to 500,000 gallons of wastewater per day.

    New Accounts

    If you would like to set up your utility account through the City of Edgerton, please fill out the appropriate form below. You will need to provide proof of identification in person at City Hall.

    Residential Service Contract

    Non-Residential Service Contract

    The City of Edgerton provides water, sewer, and contracts with Gardner Disposal for trash service for residents.

    Utility bill payments are due on the 15th of every month by 4:30 p.m. Late payments are subject to a 10% penalty. Any bills not paid in full by the 25th are subject to disconnection. Payments can be made online, by phone or in-person during normal business hours.


    Paying Your Bill

    Pay Online

    Phone (24/7): 877-947-8583

    After Hours Drop Box: Located outside Edgerton City Hall at 404 E. Nelson Street (checks only, no cash)

    In-Person: Payments may be made at City Hall Monday-Friday from 8:00 a.m. - 4:30 p.m.

    All payments not received before 4:30 p.m. on the 15th of every month are subject to a penalty charge of 10% of the unpaid balance.

    To avoid water service disconnection, payment is required by 4:30 p.m. on the 25th of the month. A reconnection fee of $25 (during normal business hours) or $100 (after hours) will also be added.

    Customers who are having trouble paying their utility bill should contact City Hall at 913-893-6231 during normal business hours before the bill is due.

    Authorized Users

    Information about utility accounts cannot be shared with anyone other than the account holder and authorized users. To add authorized users, please fill out the form at this link. All authorized users must present their photo ID in person at City Hall during normal business hours.

    Rates
    Water

    The City of Edgerton sets water rates to encourage water conservation. Every customer pays a monthly service charge based on meter size and location of service to connect to the City's water system. The water volume rate is the charge per 1,000 gallons for usage of water, with consumption rounded up to the next one hundred gallons.

    Sewer

    The City of Edgerton sets a monthly service fee for connection to the City's sewer system. Each residential customer also pays a sewer volume rate, which is the charge per 1,000 gallons for sewer usage.  Rates are based on a three month average from December-February.  Each customer's winter average is recalculated annually in March.

    Commercial customers sewer rates are based upon each month's actual water usage rounded to the nearest 1,000 gallons.



    Consumer Confidence Reports

    Every Spring, the City of Edgerton undergoes a study of its water quality from the previous calendar year. The results are then released to the public in the form of a Consumer Confidence Report (CCR). Edgerton takes pride in the quality of water we provide to our residents and citizens. The last five years of Consumer Confidence Reports can be found below:

    Consumer Confidence Report 2023

    Consumer Confidence Report 2022

    Consumer Confidence Report 2021

    Consumer Confidence Report 2020

    Consumer Confidence Report 2019

    Discontinuing Service

    Customers wishing to discontinue services due to moving will need to fill out a Termination Request Form and return it to City Hall or email it back to the Edgerton Utilities Department through the form below. Make sure to provide forwarding information. Any service not terminated will continue to be subject to billing. 

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