As our region experiences record low temperatures, water pipes may freeze. When the water expands it can burst the pipe and cause flooding. To keep your pipes from freezing, keep the temperature in your home above 55 degrees, open cabinet doors, and open taps to allow a small trickle of water to flow. You can see more tips here.
If you do not have water, please check to make sure that one of the pipes in your home did not freeze. Thaw pipes by using a hair dryer or space heater. Remember to never leave a space heater unattended. Once you have melted the ice, check for leaks. You can add insulation or apply heat tape to keep the water from refreezing.
If the pipes inside your home are not frozen and you still do not have water, please contact City Hall at 913.893.6231. Press 0 to reach the on-call staff member. Please leave your name, address and phone number where you can be reached.